Repair & Restoration

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Area rugs are as unique and distinctive as the people who weave them. They are constructed in all manner of shapes and sizes, with a near endless palette of different materials, brilliant dye colors and creative designs. As both artistic pieces and as practical objects, they can trace their origins back over thousands of years. They have embellished the floors of grand palaces, gilded temples, tribal dwellings and today, countless numbers of contemporary living spaces.

Fine rug weaving is a centuries old artistic tradition that has been passed down from one generation to the next, often from one family member to the next, from father to son, mother to daughter. Created by the quick moving, skillful hands of generations of dedicated and fantastic artists living throughout all parts of the world, area rugs are created in such fantastic detail and skill that they often outlive their original owners. However, as much as area rugs are the perfect marriage of form and function, they still need to be reconditioned and mended when damaged. To repair or restore an area rug one must have a lifetime of gathered experience learning the art. One must also be both an artist, and an admirer of another’s work. By continually honing their artistry and handiwork, some weavers have become true masters of the art form.

We are fortunate to have working with us one of the nation’s Top 10 rug repair and restoration experts, Mr. Hamid Bashir. He is a fifth generation master weaver with over 40 years of experience in the art. He began his education and training as an apprentice at the young age of 13 working under the guiding eye of his father…master weavers…? At age 18, he came to the U.S. to continue pursuing his passion and to share his wisdom and knowledge with a new generation of weavers. Today, he guides his young apprentices and technicians as he was taught, using the same methods and techniques passed on to him. With his guiding eye and knowledge, he and his team of technicians are able to restore area rugs to their original condition, bring out the beauty locked within area rugs that have been neglected and make repairs with nearly undetectable results. Their work is done entirely by hand and it requires a keen eye for detail and steady patience.

Our expert repair and restoration service technicians specialize in the repair of:

End, corner and side (selvage) frays
Large and small interior holes
Thin areas
Moth damage

FAQ's Rug Restoration.

Do you repair area rugs?

Yes. We are fortunate enough to have one of the best rug repair and restoration experts in the nation. Our master weaver Mr. Hamid Bashir and our team of technicians are experts in matching the exact materials, colors and weaves used in almost any type of area rug. Focusing on the details, the repairs made are near invisible and our restoration service can bring most rugs back to their original condition.

How much will it cost to restore my area rug?

The cost of restoring your area rug depends on its size, how bad is it damaged or if there are any special treatments that need to be done, like repairs or stain removal, or if it’s excessively dirty. Please contact us today for a free cleaning estimate.

How do I know if my area rug is worth repairing?

We can give you a verbal appraisal of the value and an estimate of the repair costs that can help you determine if repairing your rug is an option.

My area rug was damaged in a fire/flood can you restore it?

Yes. Our plant facility can repair and restore most area rugs damaged from fires and flooding.

Can you tell me where my area rug is from and what its worth?

We can do verbal appraisals at no cost to you and can tell when and where most area rugs are from.

Do you pick up rugs in the Salt Lake City area?

Yes. Give us a call today to arrange a scheduled pick up time. We provide pick up service from Provo to Ogden. Our drivers will arrive at your location within thirty minutes of the appointed pick up time. Before pick up, please let us know ahead of time if there are any special instructions such as any heavy furniture that needs to be moved. If you live outside the area, you can call us to make special arrangements for pick up or we can give you instructions on how to pack and ship your area rug.

Should I vacuum the back of my area rug?

Sediment and silt build up in the foundation of your area rug acts like sand paper and can severely reduce its lifespan. Vacuuming the back of your rug using a vacuum with a rotating beater bar knocks lose the sediment and silt that’s been locked deep down in the rug’s foundation for years and brings it to the surface. Once you flip the rug back over, you can vacuum up more sediment than if you just vacuum the surface. It’s recommended you do this at least once a month depending on the amount of traffic your rug receives.

Should I use a rug pad (underlay) under my area rug?

A good quality rug pad can last up to 10 years if properly maintained. They prevent wear to your rug and damage to your bare floors. They also make vacuuming easier and prevent slipping. Certain area rugs require different area rug pads. We are able to custom cut rug pads to fit any size area rug and have different types for many different applications.

Should I steam clean my area rug?

The short answer, no. Steam cleaning services, particularly truck mounted steam cleaning services, are designed to clean synthetic carpeting of a single color and not multicolored area rugs with natural fibers. Cleaning your area rug using these services is risky at best that among other problems, often results in shrinkage, yellowed fibers and color bleeding. The high temperature water can also strip the natural protective oils from the rug giving it a dull look and making it more susceptible staining in the future. Steam cleaning services only clean the surface of the rug. The techniques they use will not remove the years of accumulated sediment deep inside the foundation and often only temporarily hide stains and odors that will reappear later on. The best method for cleaning your area rug is to have it thoroughly washed, rinsed and completely dried. This is not possible to do in your home.

Can stains be removed?

Yes and no. Our business is area rugs, and our technicians are the best at what they do, but in some cases a stain cannot be removed only reduced. Over our 32 years we have seen some disasters become miracles. Stains can be removed, but it all depends on the type of stain, what’s been done to it already and how old the stain is. The fresher the stain is, the better the chances of removing it. Old stains are much more difficult to remove. If you already know what type of stain it is, let us know ahead of time.

Do you clean southwestern textiles and Navajo area rugs?

Yes. Southwestern area rugs are particularly tricky when it comes to washing. The colors in southwestern area rugs are known for their tendency to run when washed, but wet washing is the best way to get a southwestern area rug clean and fresh. So how do we do it? To clean a southwestern rug you really have to know what you’re doing. Our technicians wash southwestern rugs every day and are experts in determining if it’s susceptible to bleeding and can wash it without any problems. If your area rug already has some issues, don’t worry, we have years of experience in removing color run from all types of rugs.